Privacy

Privacy Policy

DATA CONTROLLER
The company responsible for processing your data according to this Privacy Policy is:
RAL TECNICA PARA EL LABORATORIO, S.A.
NIF: A08632010
Address: Av. de la Mare de deu de Montserrat, 51 – 08970 Sant Joan Despí (Barcelona)
E-mail address: antonio.moreno@ral-sa.com
Website: www.ral-sa.com
Telephone no.: 934808047
Registered in the Companies’ Register of Tomo 4320, Libro 3654, Sección 2ª, Folio 85, Hoja Número 45711, Inscripción 1ª.
At RAL TECNICA PARA EL LABORATORIO, S.A., we recognise the importance of protecting your personal information
and we are committed to processing it responsibly and in compliance with the data protection laws.
The purpose of this privacy policy is to regulate all the aspects relating to the processing of data of the different users
browsing the website or providing their personal details on the different forms to be found on it.
Personal Data
Personal Data is the information that identifies you or may identify you. Through the website, in the boxes that are
stablished for that purpose, it is collected the personal data that the User provides us: Name, surname, email, telephone
number, postal code, city, etc. In addition, it is collected all the personal data that the User voluntarily provides us through
any of the social networks, of which the User is registered. In this case, the privacy settings will depend on both the
configuration that the User established as well as the terms and conditions of the social network itself.
When a user visits the website, this does not mean that he/she has to provide any information about his/her personal data.
However, if such information is provided, the data will be processed lawfully and subject at all times to the principles and
rights contained in the GDPR 2016/679 of 27 April 2016 and the LOPDGDD 3/2018 of 5 December.
Purpose, duration and legitimation of the processing:
We will process the data provided to us by the user for the following purposes:
To deal with the user’s application or request made using the contact form on the website. We collect and
process the user’s personal data to enable us to process and manage his/her application, query or any request
made using said form. We will keep these data for the time necessary to comply with the request and for the time
established by law, with a minimum duration of 3 years.
The basis for legitimation of the data processing will be the consent granted by the user when checking the box for
acceptance of our privacy policy before sending the request. The user has the right to revoke his/her consent at any
time, without this affecting the lawfulness of the processing based on the consent given prior to it being withdrawn.
To deal with the user’s application or request made using the Security Card Request Form on the website. We
collect and process the user’s personal data to enable us to process and manage his/her application, query or any
request made using said form. We will keep these data for the time necessary to comply with the request and for
the time established by law, with a minimum duration of 3 years.
The basis for legitimation of the data processing will be the consent granted by the user when checking the box for
acceptance of our privacy policy before sending the request. The user has the right to revoke his/her consent at any
time, without this affecting the lawfulness of the processing based on the consent given prior to it being withdrawn.

does not revoke his/her consent to them being processed by deleting the cookies, for the time established by law
and for a minimum duration of 3 years.
The legitimate basis for improving website browsing is the consent given by the user when accepting the cookies.
The user has the right to revoke his/her consent at any time, without this affecting the lawfulness of the processing
based on the consent given prior to it being withdrawn.
To manage our social networks and send users information about our activities and products. We will keep
these data for as long as the user does not revoke his/her consent to them being processed, for the time
established by law and for a minimum duration of 3 years.
The legitimate basis for managing our social networks and sending users our activities and new features is the
consent we are given to do so. The user has the right to revoke his/her consent at any time, without this affecting
the lawfulness of the processing based on the consent given prior to it being withdrawn.
To manage the competitions and draws organised on the website. We collect and process the user’s personal
data to enable us to manage his/her participation in the different draws or competitions organised by RAL TECNICA
PARA EL LABORATORIO, S.A. and to communicate subsequently with the winners. We will keep these data for as
long as the competition or draw is in progress and for subsequent exposure, as determined in the competition rules,
and for the time established by law with a minimum duration of 3 years.
The basis for legitimation of the data processing will be the consent granted by the user when completing the
participation form on the website and checking the box for acceptance of our privacy policy and for the rules of the
competition or draw. The user has the right to revoke his/her consent at any time, without this affecting the
lawfulness of the processing based on the consent given prior to it being withdrawn.
Transfer and flow of personal data
Your data will not be transferred to third parties unless otherwise stated by law or unless it is transferred to other companies
of the Group under administrative or internal management purposes.
Updating of data
In order for us to keep the personal data up to date, the user must always inform us of any change in said data; if this is not
done, we cannot be liable for the veracity of the data.
The user guarantees that the personal data provided are true, and guarantees that all the information provided corresponds
to reality, is up to date and is accurate. He/she is obliged to communicate any modification thereto.
Third Party Data
If the user provides third party data for any purpose to RAL TECNICA PARA EL LABORATORIO, S.A., he/she guarantees
that he/she has obtained these data lawfully, has informed the affected parties in advance, has obtained his/her consent to
communicate them, and that the information provided is accurate and true.
Compulsory nature of the information requested
All our forms have an asterisk (*) to indicate which details are compulsory. If the user does not complete these fields, or
does not check the privacy policy box, the information will not be sent.
Use of passwords
In order to access your account, the USER must “Log in” and include the email address and password generated in the
registration form according to the complexity rules established at each moment on the web.
The users are responsible for the adequate custody and confidentiality of any identifiers and/or passwords that they have
selected in the registration from, and they undertake not to assign their use to third parties, nor to allow their access to outsiders.
Likewise, it will be the obligation of the user to notify immediately to the Controller any fact that allows the misuse of the
identifiers and/or passwords, such as theft, loss, or unauthorized access to them, in order to proceed to its immediate
cancellation.
Rights of data subjects:
You have the right to access your data and obtain confirmation regarding the processing thereof, as well as a copy of the
personal data being processed. You have the right to update them and request that any inaccurate data be corrected, or
request removal of the data when they are not necessary for the purposes for which they were collected. You may request
a restriction in the processing of your data and object to them being processed by revoking your consent, and also exercise
your right to data portability. Similarly, you have the right not to be the subject of decisions based solely on the automated
processing of your personal data. You may exercise your rights by contacting us Av. de la Mare de deu de Montserrat, 51 –
08970 Sant Joan Despí (Barcelona). Email: comercial@ral-sa.com
If you consider that your rights have not been duly respected, you have the right to lodge a complaint with the Spanish Data
Protection Agency www.aepd.es
Processing of the data of Minors
Anyone providing data through the forms on this website and accepting the processing of such states that he/she is at least
14 years old. Access to, and use of the website is prohibited for anyone younger than 14. If, at any time, the Data Controller
detects that a person younger than 14 years of age has provided personal data, we will cancel said data. In addition,
parents or tutors may in any event write to RAL TECNICA PARA EL LABORATORIO, S.A. to block any access account
created by minors in their charge who have registered by falsifying their identity.
Cookies:
A cookie is a small file that is downloaded and stored on the user’s computer when he/she access a website. Cookies allow
the website, amongst other things, to store and recover information on the browsing habits of the user or of his/her
computer and, depending on the information they contain and the way in which you use your computer, they may be used
for user recognition.
The user has the option to prevent the generation of cookies, by selecting the corresponding option in his/her browser
program. You can obtain more information by reading our Cookies Policy.